Classification: Database Manager
Department: Development
Last Revision Date: February 12, 2018
FLSA Status: Exempt
General Description:
The Database Manager maintains and manages American Ballet Theatre’s Development database system on Raisers Edge and helps staff best utilize the fundraising systems in support of department-wide goals and functions. Primary responsibilities include but are not restricted to: the maintenance, management and integrity of the database; developing new functionality and business rules to enhance the use of the donor data; large data imports; the production of all financial reporting for the Development department; oversight for the processing of gifts and generating donor lists; and, training new Raisers Edge users.
Specific Responsibilities:
  • Database Maintenance, Management & Integrity
    • Oversee all aspects of the Raiser’s Edge database for overall database credibility and maintenance
    • Assess, document and supervise gift entry and cash handling processes
    • Import bulk external data using Import-O-Matic including patron, donor and education lists.
    • Create Import-O-Matic templates and write custom Crystal Reports as necessary
    • Create advanced queries and exports related to all fundraising activities including membership, direct mail appeals, event invitations, telefunding campaigns, and pull major data lists (telefunding, telemarketing, Playbill, etc.)
    • Serve on a cross-departmental team that will recommend technical solutions for a new, integrated CRM system.  The Database Manager along with this team will lead the subsequent system implementation that will unify all ABT departments and recommend and implement related internal procedures to improve efficiency in this realm
    • Direct, organize and manage a Membership Associate as to the data entry function and proofreading of donor Playbill listings
    • Develop and update training information for database operations, train all Development staff and lead monthly RE user group to create ABT Data Dictionary and data protocols
  • Financial Reporting
    • Set up Development fiscal year coding to communicate with Finance’s accounting structure
    • Post all gifts to Financial Edge
    • Produce weekly and monthly reports on Development income, and other ad hoc reports and analysis.
    • Monthly reconciliation of contributed income with Finance department.
    • Assist Finance with annual audit
  • Other Responsibilities
    • Process and batch gifts and online transactions when necessary
    • Participate in Special Events as a representative of the Development team, as necessary
    • Fulfill other tasks assigned by the Director of Membership
Position Qualifications:
  • Bachelor’s degree and three to five years of professional database experience
  • Expertise in Raiser’s Edge or similar donor database and proficiency in Microsoft Word and Excel
  • Working knowledge of Crystal Reports and Import-O-Matic, preferred
  • Highly developed understanding of database operations; expertise in queries, importing/exporting and reporting functions
  • Problem-solver and strategic thinker with the ability to organize, streamline and implement processes and procedures
  • Excellent interpersonal skills and an exceptional capacity for detail
  • Ability to organize and prioritize multiple tasks to meet assigned deadlines
  • Ability to work collegially across departments and across the organization
  • Ability to work in a fast-paced environment
  • Energetic, proactive, optimistic collaborative, “roll-up-your-sleeves” approach to work.
  • Knowledge of general fundraising principles, including the solicitation of corporate, foundation, and government grants
Primary Reporting Responsibility: Director of Membership

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(865) 630-0626

(865) 630-0626

(865) 630-0626