The Director of Events and Donor Services directs and develops the strategy for all fundraising events and stewardship opportunities for NJPAC members and donors, with the goal of increased donor engagement, retention and acquisition. Events include pre-and post-performance dinners and receptions, gatherings at intermission, donor meetings, artist meet-and-greets, and members-only benefit and activation events. In addition, the Director of Special Events and Donor Services will oversee donor communication with regards to their ticketing needs and benefit activation including parking and dinner reservations.
Essential Duties and Responsibilities:
Develop strategy and identify new opportunities for donor engagement for all levels of giving from membership to Vanguard and above. Create and execute detailed calendar of cultivation and stewardship events. Prepare agendas and strategic documents for department events meetings. Manage Associate Director, Events for execution of all events including invitation lists, event copy, managing RSVPs and guest lists, production, timelines, budgets and post-event follow-ups. Manage Associate Director, Donor Services to maximize donor engagement and to ensure that donor benefits are being distributed properly and effectively. Oversee event budgets and ensure that expense lines are being maintained. Negotiate, when necessary, contracts with venue, vendors and artists. Collaborate with Development team to support fundraising goals and cultivation plans Assist Membership team with fulfillment of member benefits and implementation of member activation events. Work with AVP, Individual Giving and other Senior Development staff to coordinate high-level event details, including table assignments and venue seating. Partner with Director of Research to prepare research profiles and reports ahead of donor events and meetings. Assist and support development events as needed. Manage intern(s) when needed. Support special projects and perform other position-related duties as assigned.
Bachelor’s degree. Minimum of 5-7 years of experience in event planning and donor stewardship at a non-profit organization, preferably in a performing arts or cultural organization Database experience and comfort working with these systems is essential. Strong organizational skills and attention to detail. Strong project management skills with the ability to manage multiple projects and deadlines at once. Excellent interpersonal skills and customer service orientation. Ability to be flexible and work well in a collaboration and team environment. Ability to take initiative and must have excellent judgment and problem-solving skills. Excellent written and verbal communication skills. Must be able to work weekday evening events and weekends, when required.