Leslie Hindman Auctioneers, one of the nation’s leading and fastest growing fine art auction houses, is looking to add an IT Coordinator in our Chicago office. The IT Coordinator will ensure the optimal performance of the company’s computer, printer and telecom systems and provide help desk support to all local and regional office staff. With over 50 live and online auctions per year, a significant portion of the IT Coordinator’s role will be setting up and monitoring the technology and software to deliver a seamless auction experience.
Configure new employee workstations and service existing workstations to maximize staff productivity Provide help desk support to local and regional offices, quickly troubleshooting and resolving employee issues Install and configure software and hardware for printers, network cards, switches, etc. Set up software and IT equipment necessary to conduct auctions, including A/V Maintain and track inventory of IT equipment, including computers, printers, mobile hotspots, iPads, etc. Manage vendors providing IT-related services for Chicago and regional offices, including internet, phone, printer toner, etc. Identify IT trends and technologies that can be implemented to improve company efficiency and effectiveness
Successful candidate will possess:
Bachelor’s Degree in Information Technology, Computer Science or related field 1 to 3 years of experience in an IT role, preferably with some help desk responsibilities Comprehensive understanding of computer systems (85% Windows, 15% Mac) Working knowledge of Active Directory and Microsoft Exchange required Strong customer service, communication and problem-solving skills Experience managing Xerox work centers preferred Familiarity with Avaya phone system a plus A+ certified a plus