As an educational and cultural nonprofit institution, the Intrepid Sea, Air & Space Museum promotes the awareness and understanding of history, science and service through its collections, exhibitions and programming in order to honor our heroes, educate the public and inspire our youth. Located in New York City on the Hudson River, the Intrepid Museum was founded in 1982 with the acquisition of the legendary aircraft carrier Intrepid, a National Historic Landmark. Welcoming one million visitors annually, the Museum also features the space shuttle Enterprise, the world’s fastest jets and a guided missile submarine.
We are currently seeking engaging individuals to join the Museum Services team and create a welcoming environment for all visitors. We are accepting resumes for the following seasonal positions:
PART-TIME MUSEUM SERVICES REPRESENTATIVES $13.50 Per/Hour The responsibilities include, but are not limited to:
Greet guests as they enter the museum or approach assigned area. Inform guests of museum layout, events, activities, and exhibits. Provide facts and historical information about Museum, vessels, aircraft, equipment, and artifacts. Clearly communicate the mission and message of the Intrepid Museum to the guest. Provide a high level of customer service by engaging guests, resolving problems, answering questions, and referring tougher problems to the supervisor as necessary to ensure a pleasant experience. Usher guests through assigned area ensuring a smooth, swift flow of traffic. Move/position barricades and stanchions for crowd control as needed Ensure the safety and well-being of exhibits, artifacts and guests by enforcing museum policies
MUSEUM / ATTRACTION EXPERIENCE PREFERRED. Qualified candidates will have a high school diploma or general education degree (GED) and one (1) year or more of related customer service experience;. Strong communication and interpersonal skills are required for dealing with visitors and clients. Box Office Representative candidates must possess one (1) year or more of cash handling and credit card transaction experience. Proficiency with ticketing systems preferred but training on specific system will be provided. Employees of both positions are exposed to all outside weather conditions.This position requires working weekends and holidays.