Department: Creative ServicesReports To: Senior Manager of Creative ServicesFLSA: ExemptEmployment Status: Regular/Full-Time POSITION SUMMARY: The Production Coordinator is responsible for coordinating materials (scheduling, estimates, production, and deliver), on time and within budget. WORK SCHEDULE: • Monday – Friday, 9am – 5pm, with some evening and weekends required as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Provides expertise regarding postal and delivery issues for direct mail projects. • Acts as a liaison between the High Museum of Art and the USPS. • Coordinates timeline management of internal clients and external suppliers. • Provides notification to internal clients if timeline is compromised in the process. • Offers consulting services in data-driven personalization technology and print capabilities for internal clients, to include common imaging technologies, papers, and ore supplier’s capabilities and limitations. • Works within the approved budget. • Reconciles and codes invoices. • Clarifies direction from internal departments and manages expectations regarding deliverables. • Ensures all deliverables for a requested project are met. • Provides competitive sourcing on projects. • Stays up to date with new printing and customization technology. • Follows and supports departmental procedures. • Develops and coordinates project timelines and task list. • Coordinates multiple projects simultaneously. • Reviews creative material to ensure specifications match those estimated. • Interacts daily with departments to insure timely completion of projects. • Highly knowledgeable of the production and printing industry. • Attends meetings as directed by the Senior Manager of Creative Services. • Assists in any other project assignments as approved by the Senior Manager of Creative Services. • Works with vendors to maintain the highest possible quality. • Maintains archives, both hard copy and digital. • Performs other tasks as needed. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: • Bachelor’s degree and 4+ years experience in account (Printing coordination) • Museum or non-profit work experience is a plus. • Copyediting experience is a plus. • Proficiency in Microsoft Office Suite. Skills and Abilities: • Knowledge of commercial production, prepress, and printing. • Knowledge of direct mail strategies and program execution. • Knowledge of circular production involving direct mail, collateral, and signage. • Highly knowledgeable in various forms of personalization. • Knowledge of postal requirements. Language Skills: • Ability to effectively present information both verbally and technically. • Excellent writing skills. Reasoning Ability: • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Ability to solve problems and prioritize needs in a variety of situations. • Ability to handle multiple projects simultaneously in a fast-paced environment. PHYSICAL DEMANDS/WORK ENVIRONMENT: The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Some standing, walking, bending, frequent use of hands, stooping and light lifting (at least 10 pounds) is needed. • The noise level in the work environment is usually moderate.