SCAD seeks a shift supervisor to join Café 78 in the university bookstore and provide excellent customer service to university guests. In this role, you will report directly to the general manager and assist in maintaining a positive environment that provides fast, efficient and friendly service to customers and co-workers. You’ll also maintain a clean, organized and stocked workplace, encourage safe practices, and assist in training, customer service, and product knowledge and education. In addition, you’ll be accountable for store funds while on shift and ensure all cash handling procedures are upheld. The shift supervisor trains and communicates with staff to maintain a high standard of store operations and positively reinforces successful performance, giving constructive, respectful and encouraging feedback as needed. You should be proactive in solving customer problems and satisfying customers in various situations. Requirements: – High school diploma or equivalent – Valid driver’s license

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