The Development Operations Associate serves as the primary gift processor and supports the general operations of the Juilliard Development office. As a member of the Development Operations team, this position interacts with the Finance Office on a regular basis to report and reconcile gifts.
Responsible for all gift and membership processing; enter gifts and pledges in Raiser’s Edge, scan copies of gift entries to electronic gift batch files, and serve as primary contact point with Development staff to ensure donor intention and proper coding of gifts. Act as a liaison with Finance, delivering gift back up and transmittals, as well as other request such new fund requests. Manage all acknowledgement templates, gift acknowledgments, and delivery of acknowledgments in a timely manner and in accordance with established protocol. With the Development Operations team, fulfills Development Office data requests; utilizing query, export, and reporting tools in Raiser’s Edge and Patron Manager, Juilliard’s ticketing system. Assist the Development Operations team with ongoing maintenance of the development databases; help review current and new Development Operations policies and standards. Serve as point of contact for Raiser’s Edge and Patron Manager. Serve as point of contact for Blackbaud’s NetCommunity; create and maintain online giving and event registration pages. Other duties as assigned.
Bachelor’s degree; 1-3 years of working in fundraising or in a nonprofit setting. Superior organizational skills and attention to detail. Strong communication skills and the ability to work both independently and as part of a team. Familiarity with database management; experience with Raiser’s Edge and/or Patron Manager preferred. Proficiency with Microsoft Office programs (Word, Excel, Access, etc.). Experience with HTML and web site management helpful. Knowledge or interest in the performing arts a plus.