Under the supervision of the Director of the Momentary, the Engagement Manager will be responsible for coordinating logistics for and facilitating engagement activities, including public listening sessions, community events, meetings, wellness activities, workshops, and discussions in support of Momentary projects including performing, visual, and culinary. The Engagement Manager will work collaboratively with local organizations, individuals, and community stakeholders in effort to deepen authentic relationships between the Momentary and its surrounding communities. The position requires strong public speaking skills, social networking, and community organizing skills.
Major Duties and Responsibilities (Essential Functions)
- Work collaboratively with Momentary staff to develop engagement programs including, but not limited to, on and offsite community meetings, workshops, wellness events, culinary programs, and discussions.
- Identify opportunities to engage young professionals and college-age students in the region with Momentary programming
- Coordinate logistics, venue space, production and facilitation of on and offsite activities.
- Work with Momentary Director to advance the overall mission and goals of programmatic engagement and the implementation of innovative practices and research related to social practice arts, creative place-making, and community engagement.
- Work with Momentary PR Manager, Membership and Communications teams to manage the planning and implementation of community engagement promotions via online, social media, print, and membership campaigns.
- Utilize and report on analytics that measure various aspects of the program in order to identify trends and inform strategy. (e.g. event attendance, demographics) using the Momentary’s event planning and reservation tools (Artifax, Tessitura) to schedule programs and track registration.
- Work cooperatively with other departments to effectively plan and improve working methods for the successful delivery of public programs, particularly AV production, Membership, Protection Services, Special Events, Development, Trails & Grounds, Volunteer Services, and Facilities.
- Work with Momentary Director to assess the success of specific programs and identify areas for improvement.
- Train and supervise volunteers and interns for program delivery.
Education, Training, and Traits:
- Bachelor’s degree
- Enthusiasm about being a member of a team developing a major art museum with a strong visitor-centered community dynamic
- Ability to understand and maintain the highest levels of confidentiality
- Experience in planning and presenting programs
- Strong community organizing and social networking skills
In regard to education and experience, an equivalent combination of relevant education and/or experience will satisfy the minimum requirements.
- Minimum three years of experience in related employment preferred
- Experience working in community engagement, arts programming, special event planning, community relationship building, museum and/or entertainment programming preferred
- Demonstrated proficiency in Excel, Word, Power Point, and social media
Licenses and Certifications:
Valid Arkansas driver’s license with clean driving record. Willing and able to travel by car to fulfill responsibilities.
Skills and Abilities:
- Bilingual preferred (Spanish language)
- Strong written and verbal communication skills
- Supervision and team management skills
- Excellent attendance and punctuality
- Strong organizational skills and analytical skills
- Ability to exercise discretion and independent judgment
- Ability to work in a fast-paced environment with strong attention to accuracy and detail
- Ability to multi-task and think critically
- Ability to work independently, as well as within a team, with initiative
- Ability and willingness to work weekends and evenings, as required.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: In the work environment described below, position requires ability to communicate with others. Position requires utilizing a computer for prolonged periods of time and good eye/hand coordination. Vision abilities required by the job include close vision.
- Work Environment: Work will be performed in an office environment, and in various locations in the community The noise level in the work environment is usually low to moderate; the noise level in community locations will vary. Frequent weekend and evening work hours are required.