The Events Manager is responsible for the production and on-site execution of Museum events. This includes internal events and external venue rentals. In addition, this position supports the sales and marketing efforts of the Special Events Department. This position also manages the on-call part-time event staff.  Reports directly to the Director of Events and works closely with the Events Coordinator to manage all on-site events.

Roles and responsibilities:

Production of Facility Usage Events

  • Manages the production of Facility Usage events (external clients)
  • Conducts walk-throughs with booked clients and/or vendors
  • Advises the client throughout the planning process and provides pre-event guidance to clients to ensure adherence to all Museum regulations
  • Creates work orders and diagrams and distributes to key departments
  • Maintains a strong working relationship with internal clients to ensure event logistics are secured
  • Develops professional relationships with vendors and works closely with them throughout the event planning process, including the load-in and load-out logistics
  • Provides on-site coverage at events, supervising all Event Leads and Event staff
  • Works closely with Building Operations and Security the night of the event
  • Is knowledgeable on emergency procedures during an event
  • Provides on-site expertise and excellent customer service to the client throughout the duration of the event

Production of Internal Museum Events

  • Manages the production of Internal Museum events
  • Works closely with Museum staff to manage the internal departmental events, including: Fundraising, Membership, Paleo Dinner, Volunteer Appreciation Dinner, Educator Night, Staff Parties and other internal Museum events
  • Creates work orders and diagrams and distributes to key departments
  • Works closely with numerous Museum departments (Security, Building Operations, Visitor Services, Marketing, Audio Visual, Museum Store and Education) to ensure proper communication and that event logistics are secured
  • Provides on-site coverage at events, supervising all Event Leads and Event staff

Events Staff

  • Manages the hiring process for all Event Staff
  • Reviews staffing pools and makes hiring recommendations
  • Trains all new hires
  • Conducts annual health and safety training for all departmental staff
  • Works closely with Director of Food & Beverage and Event Coordinator to determine staffing needs for all events
  • Reviews staff schedules for each event with Director of Events and Event Coordinator
  • Supervises event and bar staff during events
  • Reviews and submits all part-time staffing hours for payroll

 Sales and Marketing 

  • Assists the Director of Events in reaching the Department’s overall sales revenue goals
  • Responsible for booking events to meet a targeted personal sales revenue goal as determined by Director of Events
  • Responds to all leads as assigned in a timely fashion
  • Conducts potential client site visits
  • In Director of Events absence, responds to sales leads, conducts site visits and creates proposals as needed
  • Bachelor’s degree or Associate’s degree preferred, special event certification a plus
  • 2-3 years special events experience required
  • Must have experience managing staff
  • Exemplary customer service skills
  • Must have rigorous attention to detail, ability to manage multiple deadlines, and excellent organizational abilities
  • Proficiency in computer applications, including Microsoft Word, Excel and Outlook
  • Database experience preferred
  • Ability to work late nights and weekends
  • Must be guest-oriented and service-minded
  • Focuses on wedding sales and client event booking experience
  • Prepares facility proposals, contracts, impact reports, invoices, etc.
  • Assists with facility usage contracts and other sales functions as requested
  • Attends industry events as needed
  • Assists with the Annual Vendor Showcase marketing event
  • Works closely with the Director of Events to manage all marketing efforts, including print and online 

Department Resources

  • Updates and edits the Museum Events calendar as needed
  • Leads the weekly Museum Events meetings
  • Attends (and leads as necessary) the weekly Museum Events meetings
  • Manages facility usage clients and vendors in Altru database
  • Understands and is proficient in all Museum safety and emergency procedures

Qualifications and Requirements:

  • Bachelor’s degree or Associate’s degree preferred, special event certification a plus
  • 2-3 years special events experience required
  • Must have experience managing staff
  • Exemplary customer service skills
  • Must have rigorous attention to detail, ability to manage multiple deadlines, and excellent organizational abilities
  • Proficiency in computer applications, including Microsoft Word, Excel and Outlook
  • Database experience preferred
  • Ability to work late nights and weekends
  • Must be guest-oriented and service-minded

COMPENSATION

  • $19-21/hour DOE
Please submit your cover letter and resume to jsahagun@sdnhm.org

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