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Overview

  • Open & closing dates

    Opening and closing dates<!– –> 08/16/2019 to 08/30/2019

  • Service

    Competitive

  • Pay scale & grade

    GS 04

  • Salary

    $33,925 to $44,097 per year

  • Appointment type

    Permanent

  • Work schedule

    Full-time

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Duties

Summary

The Office of Protection Services (AOP) ensures the safety and security of employees, visitors and the objects entrusted to the Gallery, while allowing for the appropriate level of public access to Gallery resources.  The purpose of the position is to assist Gallery visitors and staff by offering exceptional customer service and treating all staff and visitors in a respectful, courteous, tactful and professional manner in line with the Gallery’s Standards of Excellence. 

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Responsibilities

The incumbent will:

  • Greet groups and individual visitors as they enter Gallery property.
  • Remain available to assist and guide visitors.
  • Assist visitors with questions or special needs.
  • Keep abreast of the calendar of events, films and tours in order to serve visitors with questions.
  • Check coats and other personal items in checkrooms.
  • Rotate to relieve other aides in their duties.
  • Inform visitors of policies such as backpacks, flash photography and checking restricted items.
  • Enforce and communicate the visitor policy in designated parts of the Gallery.

Travel Required

Not required

Supervisory status

No

Promotion Potential

04

The incumbent will:

  • Greet groups and individual visitors as they enter Gallery property.
  • Remain available to assist and guide visitors.
  • Assist visitors with questions or special needs.
  • Keep abreast of the calendar of events, films and tours in order to serve visitors with questions.
  • Check coats and other personal items in checkrooms.
  • Rotate to relieve other aides in their duties.
  • Inform visitors of policies such as backpacks, flash photography and checking restricted items.
  • Enforce and communicate the visitor policy in designated parts of the Gallery.
  • This job is expired!