Picture yourself in a dynamic, hands-on, one-of-a-kind environment where no two days are ever the same. A place to inspire others and to be inspired yourself. If our mission, vision, and values resonate with you – come make the Perot Museum a part of your journey!
**Please apply on our Career Website in order to be considered for this position. No phone calls or agencies please.**
If you have more than one document that you would like to upload (as part of your application): Please combine all of your documents (resume, cover letter, letter of reference, etc..) into one (1) word document and upload as your “resume”.
The Lead Exhibit Technician is responsible for the daily repair, refurbishment, installation and maintenance of exhibit component and audio-visual equipment, including a majority of exhibits, which have electro-mechanical and digital systems and interactive processes. The Lead Exhibit Technicians have a critical role in insuring that the visitors’ experiences interacting with exhibits are consistently meaningful and rewarding. This serves to maintain the Museum’s reputation for quality. Assignments require knowledge of display and graphic methods and the ability to troubleshoot creative interactive interface systems (digital and mechanical) in order to achieve the presentation, interpretation and appeal objectives established by the Museum staff. Lead Exhibit Technicians’ schedules sometimes require work on weekends and holidays to ensure the visitor experience is not diminished due to exhibits that are not functioning properly.
Duties and Responsibilities
Assign daily tasks at morning meeting to exhibit technician team and meet with exhibits manager on a daily basis to provide status on assignments.
Strong communication between Exhibits Manager and technician team
Responsible for maintaining safety records, safety training and MSDS binder.
Ensure daily coverage of staff
Submit all purchase requests to exhibits manager
Maintain the shop and ensure all team members are trained on all equipment and equipment is maintained in proper working order.
Responsible for maintaining SalesForce (Exhibits maintenance tracking application)
Perform regular preventative maintenance on interactive exhibit components, many that contain mechanical, electrical, electronic or computer-controlled devices. Repair promptly when an issue of the public’s safety is involved.
Monitor all museum exhibits and communicate with the museum staff on a continuous basis to identify promptly any damage, malfunctions, or wear in any and all exhibits. Troubleshoot exhibits and perform repairs as needed to return exhibits to fully functional status as quickly as possible.
Identify and diagnose chronic or systemic defects in individual exhibits which reduce their efficiency and reliability, or compromise their intended function. Make adjustments, modifications, refurbishments and upgrades to improve function and reliability while preserving the visitor experience, educational content, and design impact of the exhibit.
Perform regular maintenance and repair of audio-visual and other electronic equipment
Clean and service exhibits and exhibit components as required ensuring full functionality, extended service and a safe, hygienic, and attractive visitor experience.
Maintain or modify exhibit components which may enhance the preservation of objects on display.
Work with all appropriate museum staff, including IT and Operations, to provide a safe environment for visitors and employees.
Monitor and identify any potential threats that exhibit components may pose to the security and safety of visitors and staff. Work to correct problems immediately, where appropriate, or to insure that safety concerns are promptly communicated to and addressed by other staff members.
Insure that exhibit components in the museum’s exhibit halls meet minimum legal requirements for visitor safety. Promote a culture of safety-consciousness that goes beyond minimum requirements and champions the highest practical standard of visitor and staff safety.
Insure that the physical environment of the maintenance shop and all maintenance practices and processes are safe, productive, efficient, and of the highest possible quality.
Repair and or refurbish cosmetic surfaces of exhibit components using paint, plastic laminates, acrylic, etc.
Work with members of exhibit staff to repair, refurbish and update the exhibit graphics.
Replace lamps in exhibit lighting instruments and maintain lighting equipment in exhibit areas.
Perform routine and remedial maintenance of tools and equipment in the Exhibit Shop.
Work weekend and holidays as required.
Other duties as assigned.
Required Skills and Abilities
Good interpersonal skills and the ability to work in a creative and collaborative environment. Receptive to the ideas of others, able to work cooperatively to prioritize tasks and accommodate many different concerns and opinions.
Demonstrated skill in troubleshooting and repairing mechanical, electrical and electronic systems including computers, monitors, projectors, speakers and media playback devices.
Experience programming and maintain Arduino and/or similar open source microcontrollers.
Inventive, with good conceptualization skills and creative problem-solving abilities. Demonstrated experience in solving a wide range of fabrication and design problems. Flexibility when working with others to troubleshoot and resolve problems.
Curiosity and interest in the role that objects and interactives play in telling stories or affecting people’s emotions and in the service of larger creative goals.
Self-motivated; able to work cooperatively as a member of a team as well as individually without close supervision. Able to coordinate with a small team to accomplish well-defined objectives.
Skill in interpreting plans, architectural drawings, elevations and other scaled drawings, as well as scale models.
Ability to rapidly adapt to new and different situations with a positive approach.
Demonstrated proficiency in a wide range of fabrication materials and processes involving wood, metal and plastics, and experience with a variety of finishing techniques. Proficient in the use of hand and power tools.
Good communication skills
Working knowledge of safety and code regulations as they apply to public facilities.
Experience building and/or maintaining custom-designed objects and environments (museum exhibits, scenery and props for theater or television, musical instruments, model making, a/v and computer equipment, etc).
Conscientious and detail-oriented; must have an appreciation of the necessity of craftsmanship and quality, and the ability of following through with paperwork, record-keeping, and documentation.
Minimum of five years’ experience maintaining mechanical and digital interactive systems and/or exhibits.
Minimum educational requirement of high school diploma or equivalent, prefer associate’s degree or bachelor’s degree.
Experience with open source microcontrollers and open source programming.
Working knowledge of Microsoft Word and Excel computer programs.
Familiarity with graphic arts processes and materials.
While performing the duties of this job, the employee may be exposed to moving mechanical parts; high, precarious places; and risk of electrical shock. The employee is occasionally exposed to fumes or airborne particles.
The employee is regularly required to stand; use hands to touch, handle, or feel; reach with hands and arms; talk and hear. The employee frequently is required to walk and to use small hand tools. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Reasonable accommodations may be made in order to allow individuals with disabilities to perform the essential functions.