Patron Services Associate

Imagination Stage is seeking dynamic and detailed-oriented individuals to work up to 25 hours per week in our Patron Services Department. This position will be a job share with the majority of its workload coming from work as a Registrar but will have other duties as a Box Office Associate assisting with ticket and subscription sales. Some weekend work occasionally required.

REGISTRATION WORK

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Update classes in Tessitura
  • Be familiar with and enforce registration policies and procedures
  • Ensure that all registration information is entered chronologically and efficiently so as to limit registration errors in data entry
  • Communicate with Education Department to trouble shoot problems
  • Create and maintain Waitlists
  • Complete End of Day Finance report Daily

BOX OFFICE WORK

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Processing of daily ticket sales and subscription sales through Tessitura
  • Customer service assistance as well as provide information via phone and in-person
  • Will-Call ticket handling
  • Miscellaneous filing, organizing, paperwork
  • General assistance to manager on duty

EDUCATION, SKILLS, AND/OR EXPERIENCE:

Candidates should have excellent organization and pleasant demeanor as well as a love of theatre and children. Previous box office work preferred but we are willing to train for the right candidate.

Compensation: $10.75/hour

TO APPLY:

Please send a resume and cover letter and three professional references to bantin@imaginationstage.org

 

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