The Shakespeare Theatre Company seeks a Retail and Concessions Manager responsible for the daily operation of the Lansburgh Theatre and Sidney Harman Hall gift shops and concessions bars. The Retail and Concessions Manager is responsible for the financial performance of the gift shops and concessions. Responsibilities include managing the budgets and maximizing profitability in both areas, sourcing, developing and ordering product, payments to vendors, cash handling, and reporting on spending and income. Staff management is a key compenent, which includes supervising the Assistant Retail and Concessions Manager as well as hiring, scheduling, and supervising concessions and retail attendants.
Candidates for the Retail and Concessions Manager should be highly organized, have great communication skills, be analytical in regards to cost versus revenue, and creative in product sourcing and development. At least 3 years’ experience is required in the following areas: staff management, customer service, and store or food vendor operations. Knowledge of theatre is a plus. This position requires regular lifting of up to 25 lbs, the ability to move quickly on stairs and flat areas, and a valid driver’s license. Applicants must have or be able to obtain an ABRA license and first aid/CPR/AED training. Extended evening and weekend hours required.
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