Retail Sales Associate (part-time and Temporary)

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Overview

The Retail Sales Associate welcomes patrons, assists them in selecting merchandise, completes sales transactions with accuracy and efficiency; marks, prepares and displays merchandise, and ensures that all available merchandise is on display. The part-time and temporary work schedule will be Friday 2:00pm-10:00pm and Saturday 11:00am-5:30pm.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following reflects OMCA’s definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons. 

 

INSTITUTIONAL RESPONSIBILITIES

  • Support the Museum’s mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future
  • Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement
  • Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives
  • Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement

 

POSITION DUTIES AND RESPONSIBILITIES

  • Provide superior customer service to visitors of the Museum Store
  • Greet customers and assist them in selecting merchandise by using product information and available resources to educate customers
  • Complete sales transactions efficiently and accurately
  • Restock merchandise organize displayed items 
  • Process and manage shipments of new product for sale including verifying packing slips/invoices and marking new merchandise (put on price tags)
  • Package orders from the online store to prepare them for shipment
  • Assist in conducting annual inventory
  • Tidy merchandise; rearrange displays, clean work areas
  • Restock and assemble boxes and other supplies
  • Open and/or close Museum Store as needed
  • Count money at beginning and end of shift as assigned, ensure accurate registry logs
  • Answer telephone and provide information or redirect calls
  • Assist Lead Retail Associates and Retail Operations Manager as directed
  • Participate in organizational promotions including membership sales
  • Create and post store signage conforming to OMCA Store style guides

Qualifications

EXPERIENCE

  • Ability to display and encourage visitor and internal customer service, take and share responsibility and treat others with respect 
  • 1-3 years of related experience required
  • English language proficiency in both spoken and written form
  • Basic (high school level) math
  • MS Office (Word, Excel)
  • A secondary language, such as Spanish or Chinese

 

WORK ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment may include:

  • Noise, such as groups of people working in enclosed areas;
  • Typical office environment
  • Typical retail environment
  • Ability to lift up to 25 lbs.

 

EEO STATEMENT

The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and the surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.

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