Security Officer | Fox Theatre

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Days/Hours: Variable Schedule Including days, nights, weekends, and holidays. Could also include overnight shifts as needed.

Position Type: Part-Time, Non-Exempt (Hourly)

The Fox Theatre Security Team is responsible for the safety and security of the Fox Theatre, its employees, guests, and patrons at all times. Team members work in various posts on Fox Theatre property both in event-related and non-event security capacities. 

Major Responsibilities:

  • Stand guard during events and/or patrol area of responsibility periodically to ensure safety and security of all patrons, staff, vendors, and facilities
  • Respond immediately to emergency situations, patron issues, or disturbances within the area of responsibility.
  • Assist with crowd control inside and outside of the facility
  • Limit loss and damage by reporting and documenting any irregularities (trespassers, building damage, leaks, unsecure access points, etc.) and by informing violators of policies and procedures
  • Remain calm and assertive when dealing with emotional, angry, and/or unruly, guests during times of heightened and intense interactions
  • Maintain strict company, staff, and guest confidentiality
  • Interface with and work alongside external and/or third-party contracted security personnel
  • Exercise OSHA best practices when handling hazardous materials
  • Work a flexible schedule (including extended and/or irregular hours, evenings, holidays, overtime)
  • Other duties as directed

Education, Knowledge, Skills, & Qualifications:
  • High School diploma or equivalent
  • At least 2 years Event Security experience or at least 2 years Police or Military experience is strongly preferred
  • Prior formalized security training preferred
  • Must be able to read, write, and communicate clearly and effectively in English
  • Must possess general computer proficiency skills, including but not limited to word processing, e-mail, internet navigation, and web searches
  • Must be able to use sound judgment and common sense effectively while under pressure
  • Must be able to work successfully both as part of a team and independently with limited instruction
  • Must complete IAVM Trained Crowd Manager program within 90 days of employment
  • Must have or be willing to obtain CPR / AED / First Aid certification within six months of employment
Physical Requirements
  • This position requires work inside and outside in all types of weather with fluctuations in temperature and conditions
  • Must be able to stand/walk for extended periods of time
  • Must be able to ascend and descend stairs throughout the workday
  • Must be able to physically assist guests and employees as needed
  • Must be able to lift up to 50 pounds occasionally; must be capable of lifting/pulling/pushing up to 100 pounds with assistance if needed
  • Must possess what is medically considered normal sensory acuity with all senses (eyesight, hearing, smell) and be able to handle and respond to multiple stimuli simultaneously. Artificial correction to normal standards is acceptable.
Other Requirements:
  • Must be able to work overnight shift, as well as days, nights, weekends, and holidays as needed
  • Successful applicants must be able to pass a post-offer, pre-employment drug screening and background check.
Company Description:
The Fox Theatre is one of Atlanta’s premier venues for live entertainment. Listed as No. 1 non-residency venue worldwide for the decade by Billboard Magazine, the Fox Theatre was most recently named as one of the 2018 “Top Stops Worldwide” by Venues Now magazine and landed in the top three of Pollstar magazine’s 2018 Worldwide Ticket Sales. Other notable accolades include nods for 2017 “Theatre of the Year” by the International Entertainment Buyers Association, Rolling Stone magazine’s “The Best Big Rooms in America” as part of their “Venues That Rock” series (2013) and the 2011 “Outstanding Historic Theatre of the Year” award by the League of Historic American Theatres. For the past decade, the Fox Theatre has consistently ranked in the top three non-residency theatres in North America for gross ticket sales by industry trade magazines, Pollstar, Billboard and Venues Now. The Fox Theatre has the No. 1 social media presence for any theatre or performing arts center in North America (2,000-5,000 seats) and for any Georgia venue according to the “Social Media Power 100” compiled by Venues Now magazine. With 4,665 seats in the theatre, the Fox hosts 250 performances a year, from rock concerts and Broadway productions to ballets, comedy and movies, attracting 500,000 visitors annually. In addition, the Fox hosts wedding receptions, trade shows, corporate meetings and association functions in its fabulous ballrooms, lounge and outdoor terrace.
As a 501(c)(3) nonprofit arts organization, the Fox Theatre stands today as a fiercely protected landmark and a nationally acclaimed theater and is celebrating its 90th year in 2019.
The Fox prides itself in being much more than just a historic theatre. The Fox is a memory maker! The members of our staff are held to the highest Guest Service Standards. Seeing a smile on the face of every guest and knowing that you are taking part in the making of a memory that will last forever is just one of the many perks of working at the Fox.
Whether on the front lines or behind the scenes, every single member of our staff plays a vital role in the memory-making experience we call “The Fox Experience”. “The Fox Experience” doesn’t stop at the doors of the Fox. The Fox Theatre Institute is a dynamic outreach program offering historic preservation and operations expertise, consultation and education to performing arts venues in Georgia and the region. The Fox Theatre Institute also provides memory-making educational experiences to students through initiatives such as Fox in a Box.
Fox Theatre, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fox Theatre complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Fox Theatre expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
The Fox Theatre is located at 660 Peachtree Street NE, Atlanta, GA 30308.

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