The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences. The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; and The Chicago Theatre. Other MSG properties include legendary sports franchises: the New York Knicks (NBA) and the New York Rangers (NHL); two development league teams – the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, MSG’s NBA 2K League franchise. In addition, the Company features the popular original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces New England’s preeminent Boston Calling Music Festival. Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, Beauty & Essex and Vandal. More information is available at www.themadisonsquaregardencompany.com
The Solution Architect is responsible for ensuring that the application software is effectively designed, produced, tested and integrated. This involves creating models and prototypes, evaluating potential risks and gaps, and managing the health of the application portfolio. This also involves producing documents related to application architecture, design steps, integration processes and testing procedures. This position will work with Technology and Business Colleagues to define solutions and products to enhance and streamline customer and employee experiences. An emphasis on delivery, communication and teamwork in a matrixed environment is required.
Specific Functions/Activities Summary
Ensure Technology solutions are fully vetted and delivered with value-added results. Oversee and prepare enterprise application roadmaps to maintain the health of the application portfolio. Analyze the existing technology stack and recommend best in class solutions to meet the business goals. Manage Solution Review Boards and collaborate with IT teams to deliver all required solution design artifacts. Create, maintain and distribute documentation, related to application architecture, design steps, integration processes and testing procedures. Prepare viable solutions for various systems and architectures for the MSG business areas. Effective and frequent communication to Technology and Business Leads and Teams. Proactively seeking innovate solutions for MSG. Develop strategic plans linked to MSG’s business plans so that Technology’s capabilities are responsive to the needs of the enterprise. Work with the Technology PMO, Infrastructure Leads and Security align solutions with MSG best practices and standards.
5-7 years’ experience as a Solution Architect, in the entertainment or sport industry preferred Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders and senior management. Seasoned professional able to work calmly under pressure and/or challenging conditions, demonstrate excellent crisis management skills, strong communication management with excellent verbal and written skills. Demonstrated expertise in solution delivery and management of Application Portfolios. Experience in designing solutions for complex upgrades and implementations to financial or other transactional based systems. Experience in delivery of cloud-based solutions and in software development projects agile, waterfall and hybrid methodologies. BS in technology related studies or equivalent practical experience; advanced education is a plus. Experience leading a team of service-oriented technology professionals in a complex environment. Proven ability to build credibility and strong customer relationships as a trusted technology advisor who understands their business needs and can balance with organizational strategy. Ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated. Ability to demonstrate organizational talent by creating a learning environment that ensures employees realize their highest potential. Prefer experience with Microsoft technologies, specifically Azure cloud and Share Point, as well as facilities applications such as CCTV and physical security systems, including Ccure and Genetec.
Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.Educational requirements may differ from job to job based on the role.
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.