Special Events Lead (part -time, Regular)

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The San Diego Natural History Museum is seeking for a passionate mission supporting Special Events Lead. She/he will be responsible for overseeing the load-in and load-out of events, assisting in the management of Special Events Staff and having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests. Hours are determined on as-needed basis.

Major Responsibilities:

  • Event Presence
  1. Reviews work order with Special Events Staff and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
  2. Establishes contact with client as Museum contact person in addition to the Event Coordinator, Event Manager, or Director of Events.
  3. Communicates with Event Coordinator, Event Manager, Director of Events and Director of Facilities to ensure all situations are being addressed.
  4. Assists in the supervision of special events staff.
  5. Creates a break schedule for special events staff and arranges for all breaks to be taken and covered.
  6. Assists with the training of new special events staff.
  7. Provides post-event feedback to Event Coordinator, Event Manager, or Director of Events.
  8. Communicates with the Food and Beverage staff to ensure all contracted services are in place by the allotted time.
  • Museum Safety and Cleanliness
  1. Assists to ensure that Fire, City, Police, Park, Facility, and Alcohol codes are being followed to ensure that Museum is operating within the law.
  2. Ensures special events staff is present on all floors where there are guests.
  3. Monitors the event set-up to ensure security measures are met (i.e. tables are not too close to wall).
  4. Be prepared to evacuate guests if necessary.
  5. Completes the Special Events Lead event check-list for ensuring that the Museum has been cleaned up and can be locked up by Food and Beverage staff and Building Operations staff after the event.
  6. Works with Building Operations staff at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.
  7. Works with the Food and Beverage staff at the end of the event to ensure that all items are returned to its proper storage location.
  • Vendor Load-in and Load-out
  1. Ensures that only appropriate vendors access loading areas.
  2. Operates Sidewalk Lift and Freight Elevator for vendors if Building Operations staff is unavailable.
  3. Oversees wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
  4. Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.
  5. Ensures vendors are following facility guidelines.

Qualifications and Requirements:

  • A minimum of 3 months of special events experience
  • Able to lift up to 25 pounds and to stand up to 5 hours
  • Must be well-versed in the Museum, and the Museum Policies and Procedures
  • Must have reliable transportation to and from the Museum
  • Must be reliable to be present and aware at events
  • Must have reliable form of communication (phone, email)
  • Able to work early mornings, evenings, weekends, and holidays
  • Strong customer service skills
  • Managerial experience preferred
  • Experience in a fast-paced, high-stress environment
  • Strong attention to detail

Qualified applicants, please send your resume and cover letter to igarcia@sdnhm.org. No phone calls or drop in visits.

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