SCAD seeks a Student Financial Services Coordinator for its Atlanta location to assist prospective and current students and their families with billing inquiries, payment plans, statement reconciliations, and outstanding balances.
In this position, you will serve as the main contact for students to resolve billing statement questions and make payments for education-related costs.
The ideal candidate has a strong commitment to student satisfaction and customer service as well as excellent interpersonal, communication, cross-functional communication, analytical, and computer skills. The candidate must have a thorough knowledge of all federal, state, private, alternative loan, and institutional policies and procedures pertaining to financial aid programs and processing. Significant working knowledge of Banner is required as is attention to detail.
– Bachelor’s degree
– Minimum of two years managing a team and progressive experience in financial or account-related roles